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Mina makes each visit pleasant and she has a wonderful personality. Keep up the great work Mina and team!
Love the fast, friendly and polite service! I was the last one there for the day and the workers took there time with my car. I had stubborn dog hair on my seats and they looked great!
Drove my 2012 Brown Kia Forte (big smile) in for an inside/out wash. They did a great job! I was in and out in a jiffy. The Manager, Tamara Turner, stopped by while I was waiting to introduce herself and chat. She was very pleasant and helpful. The Regional Manager happened to be there as well. He stopped by to introduce himself too. The gentleman who detailed my car was very pleasant. Thank you for your excellent service!
As I watched Big Splash being built, I wondered how would this impact the Wornall corridor? would it be similar to previous car washes it was replacing? I continued to watch with curiosity as I saw it becoming a production, finally done I thought "hey this looks pretty good aesthetically, yet when I finally patronized BSCW, boy oh boy was I impressed!!! courteous service, free vacuuming with wash, and, and AND ta-da A MAT WASH...I was literally blown away with the automatic mat wash machine, so impressive...I found the manager and voiced my KUDOS & ACCOLADES, and will definitely be getting a membership.
Dear Consuela, Thank you for the kind words! So happy that you are liking the mat washers. The more our customers use them the better! Best regards, Big Splash
This is a really good car wash and I especially like the full services offered. However, the amount of frustration and rage exhibited over the past two week ends has me looking elsewhere. A long line forms around the block on Floyd street blocking people trying to exit the self service vacuum area. Then, cars entering from Metcalf on Hamilton street try to cut in the line causing tempers to flair. Horns are honking, gestures are exchanged and I have witnessed 3 instances where people have gotten out of their cars to challenge others. All this makes for a very unpleasant experience. Please get a handle on traffic control during busy times.
I really like the car wash, and Kuddos to GM Adam! Thank You:)
I went to Big Splash Car Wash yesterday. My car was so dirty from a long trip I had taken. The people that worked on it we're friendly professional and did a wonderful job! I will definitely come back to Big Splash Car Wash!
It is such a great place and friendly environment I would recommend it to everyone!!
Tamara by far had the best customer service. She is very knowledgeable and knows how to talk to customers ! I will come here because of her!
I have been in charge of maintaining fleets of cars for years now, we currently run at least four to eight limo's and coaches through this car wash daily. We are very happy with their service, and our cars look beautiful!