Terms and Conditions
CONSUMER OPT-IN
OptSpot is a standard rate one-off and subscription alert service (Up to 30 messages per month) focused on providing consumers with news and promotions from 3rd party providers through alerts, polls, coupons, and content (wallpapers, ringtones, video) downloads. Message and data rates may apply. It will be a national campaign that will be advertised at the point of sale.
By signing up for the mobile alert service, you are consenting to receive automated ongoing alerts to the phone number you have provided. Your consent is not required to purchase goods or services.
For standard-rate alerts, end users will opt-in by texting the keyword shown on the advertisement to the SHORT CODE listed.
You will not receive any unsolicited messages from this short code.
To receive information about the service from your cellular phone you can send HELP to the SHORT CODE, email info@optspot.com, or call 480-648-3692.
Opt-Out: You can cancel your receipt of the service by sending STOP QUIT, END, CANCEL, UNSUBSCRIBE, STOP ALL to any text message you receive or to the SHORT CODES.
Message and data rates may also apply according to your specific cellular plan or prepaid conditions.
CONSUMER PRIVACY
We will not share or use your mobile number for any other purpose.
CONSUMER FEES
Our service never charges consumers to ‘receive’ or ‘reply to’ text messages. However, depending on your mobile service plan, message & dates rates may apply.
CONSUMER OPT-OUT
To Opt-Out (discontinue service), text “STOP” to the Short Code from your mobile device. You will not receive any additional messages. You may also Opt-out by texting “QUIT”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “STOP ALL” to any text message you receive.
HELP
To get help, you may send or reply ‘HELP’ to the Short Code you received the message from:
Email: info@optspot.com
Phone: 480-648-3692
Supported Carriers – Available for the following carriers in the US: Alltel, AT&T, Boost Mobile, CellCom, Cellular One, Cellular South, Cincinnati bell, Cricket, MetroPCS, nTelos, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, & Virgin Mobile – Available for the following carriers in the Canada: ALIANT MOBILITY, BELL MOBILITY, FIDO, MOBILICITY, MTS, NORTHERNTEL MOBILITY, PUBLIC MOBILE, ROGERS WIRELESS, SASKTEL MOBILITY, TELEBEC MOBILITE, TELUS MOBILITY, VIDEOTRON, VIRGIN MOBILE CANADA, WIND MOBILE *
Mobile carriers are NOT liable for delayed or undelivered messages.
WARRANTY
OptSpot will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.
PRIVACY POLICY
OptSpot respects your privacy. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies. You may cancel your monthly software subscription at any time, just be sure to cancel before your plan renews – as we cannot provide partial-month refunds. If you believe you have been billed the wrong amount, please contact us at: 480-648-3692
Corporate Headquarters
OptSpot
101 North Colorado St. #2854
Chandler, AZ 85244
IF you are a car wash customer & need to update your account or cancel your account please contact the car wash directly. OptSpot does NOT handle customer support for car wash customers.
Tel: 480-648-3692
Email: info@optspot.com www.optspot.com
Refund Eligibility
We strive to ensure our customers have a satisfying experience. If you are not satisfied with our services, you may be eligible for a refund under the following conditions:
1. Monthly Memberships:
You are eligible for a refund of up to one month of your monthly membership if the services have not been used since the charge date.
2. Prepaid Sales:
Prepaid items such as gift cards and wash books are non-refundable.
Expiration of Packages
We aim to provide flexible options to suit your needs:
1. Prepaid Items:
Items like gift cards and wash books never expire, allowing you to use them at your convenience.
2. Memberships:
Memberships automatically expire after the specified term unless they are recurring charges, in which case they will continue to charge each month until canceled by the member.
How to Request a Refund
To request a refund, please contact our customer service team by contacting the location where your purchased the services (link to the location page). Provide your membership details and the reason for your refund request. Our team will review your request and respond within 3-5 business days.
Additional Information
If you have any questions or require further assistance regarding our refund policy, please do not hesitate to reach out to us through our Contact Us page.
Thank you for choosing our services. We appreciate your business and look forward to serving you again.
—
This policy is subject to change at any time. Please review it periodically for any updates.