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Cash, all major credit cards, and payment via our app are all accepted. Note: Some pay lanes only accept credit cards, so check the signs when you roll through.

We do! You can download our app, buy a wash and enter your information, including license plate ID. When you come through the wash, your wash can be redeemed automatically. You don’t even have to roll down your window!

Do you wash your hands without rubbing them together? Do you wash your clothes without agitation? Do you keep your teeth clean without brushing them? It’s very difficult to get anything really clean without contact, even with high pressure and harsh chemicals, like many “touchless washes.”

At Big Splash, we use closed-cell foam, soft-cloth material, and 100% safe biodegradable soaps to gently clean your car. Our soft cloths and foam make contact with your car, which is the best way to get it clean without scratching or dulling your clear coat finish.

Some of our locations offer detail services. Check the locations page for more information on services offered at each location.

It’s super easy to cancel any time. Just visit our MANAGE MEMBERSHIP page. If you need additional help talk with a Customer Service Advisor on site or call or text any location and they will help you out!

Vehicles with active memberships are eligible to receive up to one car wash per day.

It depends. If we can’t see the paint on your car, we’re not able to wash it. That’s because after the wash, if you notice a dent or scratch, you may blame the car wash. If your car is that dirty, we recommend that you take your vehicle to a self-service wash to rinse it off just to be on the safe side!

Yes! We recycle, reclaim and reuse all car wash tunnel water to ensure that you receive a safe, high-quality car wash that is easy on the environment.

Yes! It is so much better for the environment and for your car. Our car wash applies high-tech chemicals that efficiently clean dust and residue, offering added protection to your car’s finish. When people wash at home, they may end up accidentally scratching their vehicle’s finish because the towels and sponges used are not 100% clean.

A recent study shows that the average person uses more than 100 gallons of water when washing a car by hand. Our computer-controlled system uses under 45 gallons of fresh water for each wash, in addition to over 100 gallons of recycled water. Also, when you wash at home, more soap is generally used, and the soapy water goes straight into the waterways.

We cannot wash dually trucks or trucks with fuel tanks, loose items, or debris in the back. Lifted vehicles above a 7’4” clearance are not accommodated based on our tunnel size. Anything with a luggage rack, ladder rack, greasy fifth wheel, or aftermarket parts that are not deemed to be safe are not able to go through the wash. Sorry!

Absolutely! Please make sure that the roof is properly latched unless you want a shower. ????

Yes! However, your car’s paint needs at least 30 days to cure before you should take it through a car wash. Consult with your body shop for curing times just to be on the safe side. FYI, paint on new cars is fully cured before delivery.

Yes. However, once the integrity of windshield glass is compromised by rock chips (even very small ones), it becomes more susceptible to changes in temperature. So, while you may wash your vehicle with windshield damage, cracks, or chips may expand during the process. It’s always best to repair or replace a damaged windshield immediately.

Any fixed factory antenna will not be harmed during the wash. Power antennas are hollow core, and will break if left in the raised position, so please lower all power antennas. Big Splash is not responsible for antennas that have not been lowered. Aftermarket products such as CB and cell phone antennas should be removed prior to washing.

This is usually a sign of oxidation, which occurs as paint ages and decays from exposure to sunlight and road oils. You can slow the process by washing your vehicle often and applying a coat of hand wax at least once a year. If oxidation has already occurred, try cleaning the paint with a paint cleaning compound, then polishing and waxing the finish.

Unfortunately, we can’t be responsible for aftermarket accessories to your vehicle, including bug shields. Most customers who have bug shields wash their vehicles with no incident. However, problems can arise if the shield has prior damage or if it is made from low-grade plastic. If you’re in the market for a new bug shield, we recommend products made of Lexan, which is virtually indestructible.